About the role
We're looking for a dedicated, fashion retail passionate and experienced Senior Store Manager to lead our team in KADEWE BERLIN MANN !
Please note that it's a temporary contrat for 3 months.
Key Responsibilities:
1. Deliver an Exceptional Customer Experience:
- Be our Brand Ambassador, welcoming and assisting customers with personalized service throughout their visit.
- Use your knowledge of our products and expertise in fashion to provide tailored advice and a memorable shopping experience.
- Foster customer loyalty and ensure complete satisfaction.
- Maximize sales through strategic analysis of key performance indicators (Top, Flop, CR, ATV, UPT, etc.).
- Oversee stock management, ensuring accuracy and conducting regular inventories.
- Manage and optimize the store's trading budget, aiming to meet and exceed sales targets on a weekly, monthly, and yearly basis.
- Play an active role in recruitment, onboarding, and training of new team members.
- Set and manage daily sales goals, creating a motivating environment with custom goals and challenges.
- Support the professional development of your team through regular assessments and coaching.
- Plan schedules and manage store zoning to optimize efficiency.
- Implement visual merchandising in line with brand guidelines to maintain a high standard of presentation.
- Ensure the store operates smoothly, maintaining the brand's high standards at all times.
Profile
- Management Experience: You bring prior experience in retail or the premium service sector, with proven leadership skills.
- Results-Oriented: You have a strong commercial mindset and a culture of driving results.
- Fashion Enthusiast: Your passion for fashion, product knowledge, and awareness of industry trends set you apart.
- Organized & Proactive: You excel in operational tasks, from scheduling to visual merchandising.
- Tech-Savvy: You have excellent knowledge of Microsoft Office and can leverage these tools for reporting and analysis.
Skills
customer service
leadership
training
Team Spirit
KPIS
STORE MANAGER
SALES
Inclusion & diversity
At The Kooples, we promote diversity in all its forms and strongly believe that it enriches our teams.